Free Home Care Advisory Service

At UPA we understand that navigating the Home Care & Aged Care systems and processes can be very challenging.

To assist, our UPA Home Care team offers a free, no-obligation advisory and support service, where our knowledgeable and friendly team will assist you with;

Information around the Home Care System and the varying levels of care
Support accessing and registering for services with My Aged Care
Information around Home Care Packages
Assistance in understanding the approval process
Help to understand the codes on your approval letter and what they mean
Consumer Directed Care – how to understand government jargon and access the services and help that you really need
Information around package portability
Understanding your rights and choices if your current provider is not meeting your needs and expectations
Information around private support options.